FAQ

Frequently asked questions

Everything you need to know about AvatarWare, from generation credits to licensing.

Getting Started

What is AvatarWare?

AvatarWare is a SaaS platform by Durostech offering two AI-powered tools: an AI Avatar Generator that creates original avatars from text, and an Image to Avatar Generator that transforms your photo into a stylized avatar.

Do I need design experience to use it?

No. Both tools are built to be used by anyone — just describe what you want or upload a photo, choose a style, and generate.

Which tool should I use?

Use the AI Avatar Generator for an entirely original character. Use the Image to Avatar Generator if you want an avatar based on your own photo.

Billing & Plans

Is there a free plan?

Yes. The Free plan includes 10 generations per month across both tools with no credit card required.

Can I cancel anytime?

Yes, you can cancel your subscription at any time from account settings. You'll retain access until the end of your current billing period.

Do you offer refunds?

Yes, within 7 days for monthly plans and 14 days for annual plans. See our Refund Policy.

Generation & Quality

How long does generation take?

Most avatars are generated in under 15 seconds. Pro and Business plans get priority queue access during peak times.

What resolution do I get?

Free plan exports at standard resolution. Pro and Business plans unlock HD export with optional transparent backgrounds.

Can I regenerate if I don't like the result?

Yes, every generation returns multiple variations, and you can regenerate as many times as your plan's monthly credits allow.

Privacy & Licensing

Do you store my uploaded photos?

Uploaded photos are used only to generate your avatar and are never used to train shared models. You can request deletion at any time — see our Privacy Policy.

Can I use my avatar commercially?

Yes, on Pro and Business plans. Free plan generations are for personal use only. Full terms are in our Terms of Service.

Still have a question?

Our team is happy to help.