Refund Policy

Last updated: August 2026

We want you to feel confident subscribing to AvatarWare. This Refund Policy explains how refunds work for paid plans.

1. Monthly Plans

You may request a full refund within 7 days of your first monthly payment on any paid plan if you have not generated more than 20 avatars. After this window, monthly payments are non-refundable, though you can cancel anytime to stop future billing.

2. Annual Plans

Annual plans are eligible for a full refund within 14 days of purchase. After 14 days, annual plans are non-refundable on a pro-rated basis, but you retain access through the end of the paid term if you choose to cancel.

3. How to Request a Refund

Contact our support team through the contact page with your account email and the reason for your request. Approved refunds are returned to your original payment method within 5–10 business days.

4. Exceptions

We reserve the right to decline refund requests that show signs of abuse, such as repeated refund requests after heavy usage of generation credits.